Privacy Policy – Odbojkaški kamp Vanje Grbića

Politics

Privacy

Dear users,
Since the protection of your privacy is the greatest value for us and in this regard we have made great efforts to provide our customers and visitors with more than the standard protection of their data, with this privacy policy we inform you about the details of the processing and protection of your personal data.

This Privacy Policy applies to all of you who communicate with the Sports Association Vladimir Vanja Grbić, as users, whether you just visit our website – kampvanjegrbica.rs, whether you book your participation through the website or evaluate the quality of our services.

Controller of the processing of your data

The controller of personal data processed through our website is kampvanjegrbica.rs, a sports association established in accordance with the laws of the Republic of Serbia, registered with the Business Registers Agency of the Republic of Serbia under the registration number 28703040, with its registered office at the address Save Kovačevića 25, 23211 Klek, Serbia.

How do we collect your data?

This Privacy Policy applies to the personal information we collect from or about you, through the methods described below from the following sources:

Campinggrbica .rs web site. Website directed to users operated by the Sports Association Vladimir Vanja Grbić, including websites that we manage under our domains/URLs and mini-sites that we use on third-party social networks such as Facebook (hereinafter referred to as the "Websites").
E-mail and other electronic messages. Interactions with electronic communications between you and the Sports Association Vladimir Vanja Grbić.
Sports Association Vladimir Vanja Grbić customer service. Communication with our contact center.
Advertising interactions. Interactions with our advertisements (e.g., if you interact with one of our advertisements on a third-party website, we may receive information about that interaction).
The data we create. In the course of your interactions on the site, we may create information about you (e.g., a record of your browsing and visits to the kampvanjegrbica.rs ).
Data obtained from third parties. For example, third-party social networks (Facebook, Google, Viber, Instagram, etc.), market research, third-party data aggregators, public sources and data obtained when we acquire other companies.

The categories of personal data we collect about you

Depending on how you interact with kampvanjegrbica.rs (online, offline, over the phone, etc.), we collect different types of information from you:

Your contact information. This includes all information you provide to us, such as your name, surname, address, e-mail address or telephone number, etc. related to participation in events organized by kampvanjegrbica.rs.
Order information. All the information you need to access your account. Example : Your login ID (email address) and password.
Information about your preferences in following our offer. Information on the basis of which we can conclude what you are interested in from the services we provide.
Information from a computer/mobile device. Any information about the computer system or other technological device you use to access our website, such as the Internet Protocol (IP) address used to connect the device to the Internet, the type of operating system and browser type and version. If you access kampvanjegrbica.rs Site via a mobile phone, the information collected will also include, where permitted, unique device ID, advertising ID, geographic location, and other mobile device data.
Cookies. Data collected through cookies in accordance with the section on cookies.
Market research and consumer feedback. Any information you voluntarily share with us about your experience of using our products and services, or the ratings you give to a product.
Content created by the consumer. Any content that you create and then share with us on social media or if you upload it to our website.
Information about social networks. Any information that you share publicly on social media or information that is part of your public profile on a social network (such as Facebook) that you allow the social network to share with us.

Legal basis and purpose of processing

We base the processing of your personal data on the following legal bases:

you have given your consent to the processing of your data for one or more specific purposes;
processing is necessary for the performance of a contract for the provision of services through our website to which you are a party or to take steps, at your request, and before or after the conclusion of a contract or the fulfilment of contractual obligations;
the processing is necessary to comply with legal and legal obligations to which we are subject;
Processing is necessary for the pursuit of legitimate interests that we or a third party seek to protect, except where such interests are overridden by your interests or fundamental rights and freedoms that require the protection of personal data.

You provide your personal data on a voluntary basis, unless the obligation to collect it is provided for as a legal obligation on our part. Failure to provide personal data may lead to possible adverse aspects for you as a user, e.g. you will not be able to receive certain services, benefits and services, or you will not be able to purchase goods through our website unless you provide some necessary information, such as the address to which the goods should be sent to you.

We primarily process your personal data in order to create an order, conclude a sales contract with you that is offered through kampvanjegrbica.rs website, and send you an e-mail confirming your interest, as well as in order to perform that contract (delivery, collection of prices and costs, receipt and resolution of disputes). The basis for data processing in this case is the contract we conclude with you as well as the Consumer Protection Act.

We may use your contact information and information about your behavior on the kampvanjegrbica.rs for direct marketing, i.e. to send offers and notifications about actions and benefits that you can get on our site. These marketing activities will be carried out via e-mail or telephone, i.e. Advertising and promotional material will be sent to the provided e-mail address, telephone number, and/or through other available means of electronic communication. The basis for the processing of your data in this case is the consent you give by subscribing to our newsletter list. You can revoke your consent to receive notifications about current offers and promotions at any time. The revocation of consent does not affect the admissibility of the processing carried out on the basis of consent before the revocation. You can revoke directly in the Newsletter e-mail or through your account from the "Privacy" section. If you revoke your consent, we will no longer use your data for this purpose.

In certain situations, the basis for processing your data is our legitimate interest. On the basis of this data, we will display content on our website that is tailored to your interests and wishes. With this, we will strive to provide you with the best possible user experience.

Once your interest has been realized and you have participated in the event, you will have the opportunity to evaluate the quality of our services through the link from the e-mail we send you. In this way, we will have the opportunity to find out if you are satisfied with our product, which is of great help to us in improving our business and your user experience.

If you have contacted us in order to deal with various inquiries, we may process your name, surname, telephone number, e-mail as well as other information that you have exchanged with us, which is related to your inquiry. We may process the data collected in this way for the purpose of responding to your inquiries, for the purpose of collecting statistical data, and to improve our business. Your data will be anonymized for statistical purposes, so that no data can be brought in connection with a specific person, i.e. you.

If you start the booking process on kampvanjegrbica.rs but for some reason do not complete it, after a certain period of time we will send you an e-mail with a link that will take you back to your page so that you can continue booking where you left off. The basis for the processing of your data in this case is our legitimate interest. Our goal is to make it as easy as possible for you to access our website.

In accordance with applicable laws, we use your personal data for other general business purposes such as maintaining your account, conducting internal or market research, and measuring the effectiveness of advertising campaigns.

Data on social networks is mainly processed by the social networks themselves, and in this part kampvanjegrbica.rs has limited influence.

You can find more detailed information on the data processing by the operators of the social media platforms and on the possibilities of objection in their data protection policies.

We process the data collected on social networks for the purpose of informing consumers about current promotions and offers, in order to interact and improve relationships with followers.

Data collected on social networks on the basis of consent - comments, videos, pictures and likes - are published by the social networks themselves. Kampvanjegrbica .rs does not share them with third parties and reserves the right to delete illegal content, hate comments and data that constitute a criminal offense.

There is a relationship with the operator of the social network in accordance with Art. 45 of the Personal Data Protection Act (joint responsibility).

We may disclose your information to third parties (i) where required to do so by applicable law; (ii ) in response to legal proceedings; (iii) in response to a request from the competent authority.

Your personal information will be kept confidential. It will only be used for the purposes for which it was downloaded, or if necessary to comply with legal and audit obligations. If we determine that there is a new purpose for which we would process your data, we will inform you in a timely manner.

Retention and retention of your personal data

We will only use your personal data to the extent necessary to fulfil the purpose for which your personal data was collected (as described in the section "Legal basis and purpose of processing"), or to the extent required by applicable law. For the purposes for which we collect data to provide you with certain benefits and services, your personal data is retained for up to three years from the date of collection.

When our relationship ends with the termination of your account, we will delete your personal data, unless there are legal retention requirements (for example, for tax purposes). Also, applicable law may require us to retain certain personal data for a period of 10 years after the end of the relevant tax year. We may also retain your personal data after the termination of the contractual relationship (or de-registration with kampvanjegrbica.rs ) if your personal data is necessary to comply with other applicable laws or if we need your personal data to establish, exercise or defend legal claims, only when it is necessary. To the extent possible, we will restrict the processing of your personal data for these limited purposes after the end of the contractual relationship. In any case, we will not store your personal data for longer than we really need.

Disclosure, storage or transfer of your personal data to third parties

We use appropriate measures (described below) to keep your personal data confidential and secure. However, please note that these protections do not apply to information you choose to share in public, such as social media and messaging apps.

Your personal data will be processed by our authorized employees or agents and other legal entities with whom we have a contract, or employees of our affiliates depending on the specific purposes for which your personal data was collected (e.g. our employees in charge of consumer affairs will have access to such records).

measures taken in operational environments. We store your personal data in operational environments that use security measures to prevent unauthorized access. Unfortunately, the transmission of information via the Internet is not completely secure and although we will do our best to protect your personal data, we cannot guarantee the security of the data during transmission through our website.

The things we expect from you. It's also important to keep your data safe and secure. When creating an account on kampvanjegrbica.rs, make sure to choose a secure password for your account and never disclose your password to anyone. You are responsible for keeping your password confidential and for all use of your account. If you are using a shared or public computer, never choose to save your e-mail and/or password, and remember to log out of your account every time you finish working on your computer. You should also use any privacy or control settings that we provide to you on our website.
In addition to related legal entities with kampvanjegrbica.rs, we share your personal data with the following groups of entities:

Third parties – recipients of personal data. kampvanjegrbica.rs informs you of the fact that your personal data may be transferred – in accordance with the applicable data protection regulations, and above all in accordance with the Law on Personal Data Protection – to the authorities implementing laws, bylaws and other mandatory acts, state authorities, legal advisors or external consultants.
In certain cases, where it is necessary to achieve the purposes set out in this Privacy Policy, your personal data may also be accessed and used by affiliated companies kampvanjegrbica.rs that provide kampvanjegrbica.rs with certain business and operational support and with which kampvanjegrbica.rs has a contract. In addition, kampvanjegrbica.rs may, in order to achieve the stated purposes of processing, provide your personal data (i.e. provide access) to third parties who will process such personal data exclusively as so-called data processors, and in all cases exclusively in accordance with the Law on Personal Data Protection and within the instructions given by the kampvanjegrbica.rs.
Providers of service. These are external companies that we use to help us run our business (e.g. providing your phone number to a courier company to send you a message just before arrival at your address, working on the website, support services, promotions, website development, etc.). Service providers and their selected staff may access and use your personal data on our behalf for specific tasks that are requested from them, based on our instructions, and are required to keep your personal data. You can request a list of service providers that process your personal data.
Transfer of data to other countries. In the case of transfer of personal data outside the territory of the Republic of Serbia, kampvanjegrbica.rs will act in full compliance with the rules for the transfer of personal data to other countries and international organizations from the Law on Personal Data Protection, taking into account whether the destination of the data transfer is a signatory state to the Council of Europe Convention for the Protection of Individuals with regard to Automatic Processing of Personal Data ("Convention") or not.

Your rights and how you can exercise them

In accordance with the conditions and to the extent provided for by the Law on Personal Data Protection, you have the right (i) to request information on whether we process your personal data, to request access to such data, as well as information provided by law regarding the processing of your personal data, (ii) to request the correction or completion of your personal data if they are inaccurate or incomplete, (iii) to request the erasure of your personal data, (iv) to request the restriction of the processing of your personal data if you contest the accuracy of the data we process about you, if you believe that the processing is unlawful, or if we no longer need your data but you require it in order to establish, exercise or defend a legal claim, or if you have objected to the processing; (v) to request the processing of your personal data; that you have previously provided to us in a structured, commonly used and electronically readable form, we transmit to another controller, (you) to object to the processing of your personal data carried out for the purpose of pursuing our legitimate interests, (vii) not to be subject to a decision made solely on the basis of automated processing, including so-called profiling.

If you have given your consent to the processing of your personal data, you have the right to revoke your consent at any time, with effect for the future. The revocation of consent does not affect the admissibility of the processing of personal data that was carried out on the basis of consent before the revocation. After revoking the consent, we will suspend the processing of the personal data in question, unless there is another basis for the processing of such personal data.

Please note that, in certain circumstances, we will not be able to delete your personal data without deleting your user account at the same time. We may need to retain some of your personal data after you request deletion, in order to comply with our legal or contractual obligations.

To exercise your rights or to object to the way your personal data is processed, please contact us at kontakt@kampvanjegrbica.rs . Send your request regarding the exercise of rights related to your personal data with a clear indication: which of your personal data do you want to access and inspect, which of your personal data do you want to supplement, correct or delete, transfer, i.e. which of your personal data do you object to and for what reasons. If the request is made by a person on your behalf and you do not provide evidence that the request was lawfully made on your behalf, the request will be denied. If you send such a request by mail to our address, it is necessary that the request be signed and dated. kampvanjegrbica .rs will meet your request as soon as possible, and certainly within the deadlines stipulated by the Law on Personal Data Protection, and send you an appropriate notification.

In the event of an objection to the processing of your personal data, you also have the right to lodge a complaint with the competent supervisory authority for data protection – the Commissioner for Information of Public Importance and Personal Data Protection, ul. Bulevar Kralja Aleksandra 15, 11000 Belgrade, as well as a lawsuit to the competent court.

Security of personal data

We store your personal information in a secure environment. We take appropriate security measures to protect your personal data and information from unauthorized access, use, loss or disclosure. These systems and measures are regularly tested and updated as necessary.

Taking into account the level of technological achievements and the costs of their application, the nature, scope, circumstances and purpose of processing, when processing your data:

We implement appropriate technical, organizational and personnel measures to ensure the effective protection of your personal data.
We apply the necessary protection mechanisms during processing, in order to meet the conditions for the processing of your data and protect your rights.

We hereby inform you that, by constantly applying appropriate technical, organizational and personnel measures, we ensure that only those of your personal data that are necessary for the achievement of each individual purpose of processing are always processed. This obligation applies in relation to the number of data collected, the scope of their processing, the period of their storage and their availability.

However, the transmission of information over the Internet is never completely secure, and although we strive to protect personal information, we cannot guarantee the security of information transmitted through the Digital Platform.

Your choices about how we use and disclose your information

We strive to provide you with choices regarding the personal information you provide to us. The following mechanisms give you control over your data:

Cookies and similar technologies. You manage your consent through (i) our consent management solution or (ii) your browser to refuse cookies and similar technologies. See the "Cookies and Similar Technologies" section.

In order to unsubscribe from marketing communications sent by any media, including social networks, you can do so directly through marketing e-mails, through your account (the "Privacy" section), for unregistered users via the link in the "Privacy Settings" box or, as a last resort, by calling our support.

Cookies/Similar Technologies

Cookies are small text files that are usually stored on a user's computer or other device that they use to access the Internet and serve a variety of purposes. Cookies use recorded information, such as device ID, to "remember" that a particular user has accessed certain content on the Internet. Cookies usually do not lead to the disclosure of the identity of a specific user, in which case their use is allowed provided that the user is given clear and complete information about the purpose of the collection and processing of data in accordance with the law governing the protection of personal data, and provided that he is given the opportunity to object to such processing. Such a notification is available on a popup at the bottom of the screen that is visible when you arrive at the kampvanjegrbica.rs website.

Cookies are most often used to enable the proper use of the site, to remember preferences on the site, to record information about the content accessed in order to recommend content that is more suited to the user's preferences, but also for the purposes of statistical analysis.

In the functioning of the operator's website, the following types of cookies are most common:

Cookies that are necessary for the functioning of the website (Necessary Cookies), which help to make the website usable, enabling basic functions such as page navigation and access to secure areas of the website. The removal of such cookies leads to the inability to use the website or certain parts of it in a proper manner;
Statistical Cookies, which help website owners to understand the interaction of visitors with the website by anonymously collecting information that is then analyzed, and then a statistical report is made as a result of this analysis;
Marketing Cookies , which are used to record the habits of visitors to websites in order to display personalized content.

As far as marketing cookies are concerned, they can sometimes also come from third parties, so-called third-party cookies. kampvanjegrbica.rs provides advertising space on its website, as well as websites and applications of affiliated parties for the placement of advertising messages by third parties. These advertisements may also contain cookies or similar third-party technologies.

One of the third-party cookies that will be used on the platform is the BehaviorExchange cookie. Cookies of this type are used to collect analytical and user data in order to improve the user experience. With the help of the BehaviorExchange cookie, data of a technical nature (about the type of device, operating system, internet browser or domain through which the user came to the website) is collected, with the help of which the service can be improved to be as tailored as possible to the user's needs. BehaviorExchange cookies send depersonalized data and do not reveal the identity of the user, but collect general information about the visit and use of the user's website.
Information about the BehaviourExchange cookie:
domains : . contentexchange.me
Name : cx_id
Company : I.R.V. d.o.o.
Duration: 2 years from the last visit.
Content : User ID

Types of data that will be collected using behaviorExchange cookies:

types of visitors: new, visitors who have already been to the platform, registered;
what users are looking for on the platform;
time and place of visit;
from which location the user came, from which country, from which device, platform or browser;
recording and analysis of various events: goals, conversions;
order tracking;
user's movement on the platform.

Purpose of data collection through behaviorExchange cookies:
The collection of data through this cookie helps to better understand each individual user. In this way, kampvanjegrbica.rs will be able to offer users exactly what they are really interested in. By tracking what motivates users to buy, kampvanjegrbica.rs will improve their sales and increase the number of users returning to the platform, and will build a better and stronger connection with each user.

The management of cookies, including their removal, is possible by changing the settings in the Internet browser (Google Chrome, Mozilla Firefox, Internet Explorer, etc.), which is enabled by almost all today's Internet browsers. Turning off certain groups of cookies (except for the necessary ones) is possible for registered users through your account, in the "Privacy" section, and for unregistered users by clicking on the link in the "Privacy Settings" box.

Links

On the website of our platform, there may be links that lead to other websites that are not covered by this Policy. If you access other websites using the links provided, the operators of those websites will be able to collect information from you that they will use in accordance with their privacy policies, which may differ from ours. In this case, we are not responsible for the data collected by other websites.

Changes to the current privacy policy

If there is a need to make any changes to the current Privacy Policy, we will notify you accordingly.

Contact Us

Campvanjegrbica .rs is committed to protecting your privacy. If you have any questions regarding this Privacy Policy, our practices in relation to the processing of your personal data, any of your rights, or any part of this Policy is not understandable to you, please contact us at the e-mail address kontakt@kampvanjegrbica.rs. We will investigate any of your complaints and respond to you in a timely manner. This policy applies to all pages on the kampvanjegrbica.rs website.

Retention and retention of your personal data

Disclosure, storage or transfer of your personal data to third parties

Your personal data will be processed by our authorized employees or legal entities with whom we have concluded a data processing agreement.
We store your personal data in operational environments that use safeguards to prevent unauthorized access.
In addition to related legal entities with kampvanjegrbica.rs, we share your personal data with the following groups of entities:

Third parties – recipients of personal data – kampvanjegrbica.rs inform you of the fact that your personal data may be transferred – in accordance with the applicable data protection regulations, and above all in accordance with the Law on Personal Data Protection – to authorities that implement laws, bylaws and other mandatory acts, state authorities, legal advisors or external consultants.

In certain cases, where it is necessary to achieve the purposes set out in this Notice, your personal data may also be accessed and used by affiliated companies kampvanjegrbica.rs that provide kampvanjegrbica.rs with certain business and operational support and with which kampvanjegrbica.rs has a contract. In addition, kampvanjegrbica.rs may, in order to achieve the stated purposes of processing, provide (i.e. provide access) your personal data to third parties who will process such personal data exclusively as so-called data processors, and in all cases only in accordance with the Law on Personal Data Protection and within the instructions given by the kampvanjegrbica.rs.

Providers of service. These are the external companies that we use to help us run our business. Service providers and their selected staff may access and use your personal data on our behalf for certain tasks that are requested of them, based on our instructions, and are required to keep your personal data. You can request a list of service providers that process your personal data.
Transfer of data to other countries. In the case of transfer of personal data outside the territory of the Republic of Serbia, kampvanjegrbica.rs will act in full compliance with the rules for the transfer of personal data to other countries and international organizations from the Law on Personal Data Protection, taking into account whether the destination of the data transfer is a signatory state to the Council of Europe Convention for the Protection of Individuals with regard to Automatic Processing of Personal Data (the "Convention") or not.

Your rights and how you can exercise them

In accordance with the conditions and to the extent provided for by the Law on Personal Data Protection, you have the right (i) to request information on whether we process your personal data, to request access to such data, as well as information provided by law regarding the processing of your personal data, (ii) to request the correction or completion of your personal data if they are inaccurate or incomplete, (iii) to request the erasure of your personal data, (iv) to request the restriction of the processing of your personal data if you contest the accuracy of the data we process about you, if you believe that the processing is unlawful, or if we no longer need your data but you require it in order to establish, exercise or defend a legal claim, or if you have objected to the processing (v) to request the processing of your personal data, that you have previously provided to us in a structured, commonly used and electronically readable form, we transmit to another controller, (you) to object to the processing of your personal data carried out for the purpose of pursuing our legitimate interests, (vii) not to be subject to a decision made solely on the basis of automated processing, including so-called profiling.
Since you have consented to the processing of data by submitting the completed form and the accompanying documentation containing personal data, you have the right to revoke your consent at any time, with effect for the future.

The revocation of consent does not affect the admissibility of the processing of personal data that was carried out on the basis of consent before the revocation. After revoking the consent, we will suspend the processing of the personal data in question, unless there is another basis for the processing of such personal data.
To exercise your rights or to object to the way your personal data is processed, please contact us by e-mail kontakt@kampvanjegrbica.rs